Terms of Service

Author: Matt Last Updated: March 2025

1. Acceptance of Terms

By accessing or using the SouLVE platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

Important: These Terms constitute a legally binding agreement between you and SouLVE Ltd regarding your use of the Service.

2. Description of Service

SouLVE is a platform that reconnects communities through trusted technology, combining social media with community support features including:

  • Verified local helpers network
  • Community volunteering opportunities
  • Local donation management
  • Social impact tracking

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your credentials
  • Be responsible for all activities under your account

3.2 Account Suspension

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in illegal or harmful activities
  • Compromise system security

4. User Responsibilities

As a user of SouLVE, you agree to:

  • Use the Service only for lawful purposes
  • Not engage in harassment, discrimination, or hate speech
  • Respect the privacy and rights of other users
  • Not impersonate any person or entity
  • Not upload harmful or malicious content

5. Content Ownership

5.1 Your Content

You retain ownership of any content you submit to SouLVE. By posting content, you grant us a worldwide, non-exclusive license to use, display, and distribute your content in connection with the Service.

5.2 Prohibited Content

You may not post content that:

  • Violates any laws or regulations
  • Infringes intellectual property rights
  • Contains viruses or malicious code
  • Is pornographic or sexually explicit
  • Promotes violence or illegal activities

6. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you consent to our collection and use of data as outlined in the Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by SouLVE Ltd and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Modify, copy, or create derivative works of the Service
  • Use our trademarks without written permission
  • Reverse engineer or attempt to extract source code

8. Third-Party Links

SouLVE may contain links to third-party websites or services not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease.

10. Disclaimers

The Service is provided "AS IS" without warranties of any kind, either express or implied. SouLVE does not warrant that:

  • The Service will be uninterrupted or error-free
  • Results from using the Service will be accurate or reliable
  • The quality of any products, services, or information obtained will meet expectations

11. Limitation of Liability

In no event shall SouLVE Ltd, nor its directors, employees, or agents, be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the Service.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes through the Service or via email. Your continued use after changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@join-soulve.com
Post: SouLVE Ltd, [Company Address], Essex, UK

Last updated: 15 March 2025